Help centre

Answers, step by step.

Short guides to do what you need yourself. Still stuck? Book a 15-minute call.

Create my account

  1. Open Client area and enter your email.
  2. Open the link you get by email, on the same device. It works once and expires after 15 minutes.
  3. No password: each time, we send you a new link.

Create my site

  1. In Client area, tap “Create a site”.
  2. Pick your trade (restaurant, salon…), write the name and accept the terms.
  3. The editor opens with starter sections: replace each text with yours.

Add, move, duplicate sections

  1. “Add a block” offers ready-made sections (already designed) and simple blocks.
  2. The arrows move a section up or down; the double icon duplicates it; the bin deletes it (with “Undo” for 10 seconds).
  3. Undo and Redo (above the list, or Ctrl+Z) reverse your last changes.

Add a page

  1. Above the list of sections, tap “+ Page”.
  2. Give it a name (e.g. Services): it appears in the site menu.
  3. Add its sections as for the home page. “Page settings” also holds the title and description for Google.

Change colours and style

  1. In “The basics”: colours, lettering, buttons and corners for the whole site.
  2. In each section, “Look”: background, alignment, spacing and layout.
  3. In the preview, click a section to open it directly.

Add my photos

  1. Use your own photos (or ones you have the right to use).
  2. JPG or PNG under 8 MB; “auto touch-up” adjusts light and sharpness.
  3. Describe each photo in a few words: it is read to blind visitors and helps Google.

Take bookings

  1. Add the “Online booking” block: services, length, days and hours.
  2. Requests arrive in “My business tools” > Messages; you confirm or decline, the client gets an email.
  3. A reminder goes out automatically the day before.

Send for review and go live

  1. When the site is ready, tap “Send for review”. The list tells you what is missing.
  2. A person checks it and writes to you. You do a last review before publication.
  3. After that, every change is sent for approval; nothing changes online before.

Use my own domain

  1. In “My business tools” > Domain, enter the domain you want and the email boxes.
  2. We confirm the price in writing before buying anything.
  3. We handle the setup; you get an email when it is ready.

Ready to start?

Describe what you need. We reply with a fixed price within 24 hours, Monday to Friday.

support@customcreators.ca
Montreal, Quebec

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